Store Summary
Tokyo Smoke (Kanata Centrum) has been serving customers for over 6 years at this location with about 12 competing dispensaries in a 5 km radius, having a favourable overall user experience and satisfaction score when compared to other nearby dispensaries in Kanata.
A cannabis retail store offering in-store shopping, direct online purchases and store pick-up. Open daily, accepting all standard methods of payment. Tokyo Smoke operates no other stores in Kanata, with a total of 36 stores across Ontario.
Elevated Cannabis Is Here. Finally.
Tokyo Smoke’s varietal collection is here to activate your intent. We believe that responsible cannabis is a tool that can turn your good intention into better actions to live your best life. Whether you need to relax, recharge or re-invent, we’ve got you.
We have been changing the public perception of cannabis since its inception through well-designed products and immersive retail. We’ve come a long way, always with the core belief that intentional cannabis usage can better people’s lives. Tokyo Smoke empowers consumers to make well-informed decisions about safe, high quality products.
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I came in today for the first time, I was looking for the disposal cartridge when I got in I was brought in by a man with lots of facial piercings and lots of tattoos, and he told me that I needed to take my Id out of my wallet. He was pretty rude about it. I brushed it off and then it was my turn and he asked me to come inside then he asked me what I assumed what I was looking for when and he took the customer behind me with their ID then him and the other employee both laughed at me. I turned around and said im leaving would not recommend coming here if either of those are not working ever.
Showed the employee a picture of what I wanted and gave me the completely wrong item. Very unhappy, it was nearly three times the price of the item I wanted. I thought it was more expensive because I don't have membership, nope turns out it was because it was the wrong item and not even in the same category. I literally showed the employee a picture of the joints I wanted and he came back with a cartridge. I have no use for a cartridge. My fault for not realizing at the time but like I said before I thought the difference in price was due to membership pricing. This was by far the worst experience I've had at a dispensary
I was in Kanata this past weekend and had the chance to visit a few stores. I have to say Tokyo Smoke had the best selection of products and the best customer service by far. It was a way better than some of the other stores nearby.