Store Summary
The Niagara Herbalist has been serving customers for over 6 years at this location with about 23 competing dispensaries in a 5 km radius, having a favourable overall user experience and satisfaction score when compared to other nearby dispensaries in St. Catharines.
A frequented cannabis retail store offering in-store shopping, direct online purchases and store pick-up. Open daily, accepting all standard methods of payment. The Niagara Herbalist operates as a sole location with no other stores in St. Catharines, or across Ontario.
What We Do
The Niagara Herbalist is a recreational cannabis retail store based in St. Catharines, Ontario. We offer a wide range of quality cannabis and cannabis accessories, catering to consumers from all walks of life. Whether you are a first time or experienced consumer, or you simply want to learn more, you can expect a comfortable and welcoming environment.
At The Niagara Herbalist, we pride ourselves on learning, educating and being involved in the community. Our highly passionate and educated staff are ready and willing to answer your questions. Please bear in mind that the advice given cannot and should not be construed as medical advice. For any medical specific questions, we highly recommend you speak to a cannabis doctor. Not sure where to look? We can point you in the right direction, so please let us know.
Why we do it
Passion. We are local and we care about, and understand the needs of the Niagara Region. We are working hard to meet the demand and to make legal cannabis accessible to all.
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I recently placed an online order and there was an error when I went to pay. I did not receive any email about the error or order so I figured the order was not processed. I placed a second order and received a confirmation but was still unsure as both transactions were taken from my account. I called right away and they mentioned I could come in the store to get a refund(I was ordering online because I was without a car) or could wait and the refund would be processed but may take some time. After a few days I was confused because I hadn't received my refund yet. I called the shop and they said it takes 7 to 9 business days for the money to show up in my account. To me, that is a ridiculous time frame for a refund especially when the error was related to their own website. I was met with very little apologies and even less empathy. I would not recommend an online order and personally will no longer be shopping here.
Number one go-to place. Great staff, always friendly, willing to help and great sense of humour. Fantastic selection and great prices
I was buying for myself & husband. I wasn't sure what to get. Nadia accessed my needs quickly. She was friendly & very knowledgeable. She knows her product. I had to call later for some info & the follow up service was excellent. Thank you!
Kevin is absolutely amazing at his job, knows the brands inside out and provides valuable info on finding the perfect strain every time.
The selection is phenomenal and the service is always friendly.
Coming into this store I had the most incredible experience. The product knowledge was amazing, I wasn't sure what I wanted and they helped me figure out exactly what was best for me. Only place I'll go to from now on!