Canna Cabana
309-722 85 St SW, Calgary ABStore Details
| 2.8 | ★★★ ☆☆ |
(14) |
14 User Reviews
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Placed an order online for delivery. Email said the store would confirm the order. Nothing. Called the store. Guy was utterly and completely clueless and did absolutely nothing to help. Where's my money gone? Where has my order gone? I have no idea b/c this place is a complete joke. Getting high on your own supply....?
Best looking Cana Cabana in Alberta! What a beautiful store! I've been to multiple Cana Cabana locations in Edmonton and most recently in Calgary and they always look empty and a bit dirty. This location looks full, beautiful and ready for business. I didn't know what a Cana Cabana should look like until I had the opportunity to visit this location. Big kudos to the team that looks after this location! I wish my local store looked this good and didn't have to go to the backroom to get product constantly
Understand the need to ID customers. What I don't understand is IDing one customer without hardly letting them into the building and then letting the next person walk in without asking for ID, allowing him to browse the menu and walk all around the store, and purchase without being asked for identification at all.
June 7th at 9pm the guy without long hair was very disrespectful to me and my friends. Completely unprofessional and unnecessary. We were very respectful and normally get incredible service from the ladies there. If you're miserable don't reflect it in the customer service you're getting payed for. Displayed prices were also completely wrong. Do better.
The staff at this establishment should take a moment to consider how their tone and approach affect others. The way people are spoken to, especially with visible frustration or aggression, makes a difference.
I accidentally parked in their designated spot for 30 mins (Parking is 15 mins) while dealing with an urgent situation. I am currently pregnant and experiencing morning sickness, and needed to quickly find a bathroom. When I returned to my vehicle, an employee approached me in a raised and aggressive manner, without any attempt to understand the situation.
I fully acknowledge that I was in the wrong for parking there. However, the response felt unnecessarily harsh. It came across as though there was an eagerness to escalate rather than handle the situation with basic consideration.
I later called to discuss what happened and was met with a similar tone and quickly dismissed.
Given that this store promotes health-related products, I would expect a level of awareness and care in how customers are treated.
Based on this experience, I would recommend going elsewhere.
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