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This is unfortunately not the first time I've experienced poor service from the same employee. On a previous visit, she behaved in a similar rude and dismissive manner toward me, while interacting very politely with another customer.
During my recent visit, when I asked about available options, she responded with attitude. When I politely addressed her rudeness, she walked away instead of resolving the issue.
I appreciate the other staff member (the one with glasses) who apologized and handled the situation professionally. I hope management takes this feedback seriously and ensures consistent, respectful service for all customers.
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