Gotta love this location, rarely a Canadian working. Today I went in to get my usual I know my usual and instead of going based on who came in first a man at the till starts barking his order and after he was finished I said politely before ringing him through I was actually here first.. rather than helping me after I said I saw this person leave his car and I know what I need to buy so I don't need to look… instead of helping me the employees allowed this man to yell at me from across the store and still ring him through FIRST. I try not to be rude or get upset at another person because it's ultimately not my style but I will not be going back to this location
This man is very aggressive and mean to customers. I have been with Canna since it was Meta. I'm truly upset that after thousands of dollars with the company, one poor manager ruined those years of loyalty.
I was scared for my life in the store when I had simply gotten upset to him lagging due to being so slow, he doesn't care about the store or customers and I will be making a formal complaint.
Really nice looking dispensary, Staff were friendly, what I really like about this dispensary is there Elite Member ship, You pay $30:00 and they turn around and sell your "Data".
Recently I have noticed there prices have really dropped this month because of the new dispensary across the street "One Plant Cannabis Superstore"
Looks like Canna Cabana has some serious completion across the street at "One Plant Cannabis Superstore".
I really appreciate the employee at your dispensary telling me about the hidden Gem across the street. It truly is. Thank You.
Sincerely E,E.
I would have given 0 starts if I could.
This place has gone completely downhill over the past few weeks. The customer service is basically nonexistent.
Staff has no idea what they're doing and show zero respect for customers. It honestly feels like they don't care at all anymore.
This used to be a decent spot, but now it's easily one of the worst stores I've ever been to. Save yourself the frustration and go somewhere else.
I suggest going to the store across the street, it's much better.
I had a really positive experience at this location, all thanks to Amit. He was extremely professional, knowledgeable, and helpful from start to finish. He patiently answered all my questions and made the entire process smooth and stress-free. It's clear that he truly values customer service and takes pride in his work. I would definitely recommend visiting this location
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