Store SummaryThe Herbary has been serving customers for over 6 years at this location with about 3 competing dispensaries in a 5 km radius, having a modest track record of overall user experience and satisfaction when compared to other nearby dispensaries in Whitehorse.
A cannabis retail store offering product request services, in-store shopping, direct online purchases and store pick-up. Open daily, accepting all standard methods of payment. The Herbary operates as a sole location with no other stores in Whitehorse, or across Yukon.
This story began a few thousand years ago when we humans were doing our hunter-gather thing. Even back then, herb was for healing, meditating, eating, or just mellowing out after a long day of foraging.
In a way, not much has changed. Except now our product choices are more bountiful. And we’ve got more time to savour an experience.
We are enthusiasts. For us, like many of you, herb is a way of life. Our Herbmasters have the deep canna knowledge to ensure you get the right product, price and amount. Whether you’re canna-curious, a daytime microdoser, aristocrat roller, or bedtime cookie eater, whatever your journey, we’re here to help.
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I have been a loyal customer for years and I have started to shop elsewhere for a few reasons....
1) the product selection has been TERRIBLE and low stock
2) I have pages and pages of purchases however, a majority of my points are missing and this can be traced to your former employee whom stole my points and I am being made to figure this mess out myself and bring that to the store.
I WILL NOT search through ALL my bank records to try and reconcile this. Very VERY poor customer service and customer retention from a management perspective.
The counter staff is GREAT don't get me wrong...they keep the place going.
Sadly, I will have to take my business to a competitor.
Worse place ever to go rude staff that can't do there own job and get upset never again will.me and my friend go there again
Bad service online,they don't let u know your order is ready.when I call they hung on me to.no longer a customer
I come here for the same thing every single time. I was yelled at by large lady with pimples on her chin making my purchase choice for me. I was told every product is hybrid and items are only labeled for "customers" like me. What i like is what i like. Did not enjoy my shopping experience.
What an excellent store.
It's gorgeous & so clean inside.
Everyone is so friendly & knowledgeable!
I got exactly what I wanted and more.
I can't wait to come back next time.
Top notch!
P.s, Thanks for the hat!
...I've been in 2 more times since this review and need to thank your staff, because they are approachable and really make sure you know what's available without it feeling forced.
I keep telling the one guy we're friends because we have similar taste😆
I really love how friendly you all are.
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5050 km* 
(867) 393-3022
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