Marguerite M
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My Reviews (1)
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Jun-26 |
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The Herbary, Whitehorse YT |
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I have been a loyal customer for years and I have started to shop elsewhere for a few reasons....
1) the product selection has been TERRIBLE and low stock
2) I have pages and pages of purchases however, a majority of my points are missing and this can be traced to your former employee whom stole my points and I am being made to figure this mess out myself and bring that to the store.
I WILL NOT search through ALL my bank records to try and reconcile this. Very VERY poor customer service and customer retention from a management perspective.
The counter staff is GREAT don't get me wrong...they keep the place going.
Sadly, I will have to take my business to a competitor.
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