I've been coming here since it opened. The staff are always super polite and accommodating, as well as knowledgeable. Their newest displays are very aesthetically pleasing and the selection is robust highly recommend.
Visited from Minnesota for the first time and this place is amazing. They were very welcoming and walked us through the entire process. Silvia is awesome and would definitely come back.
I usually get nervous going to dispensaries because I don't know what im talking about but Jose was so helpful. He was able to explain the difference between products in a way I could understand. Not to mention he was super nice and they were playing michael jackson so it was an overall awesome experience
Went in for some CBD oil for menstrual cramps, it was a great experience as they have a good selection of products and the lady who helped us out knew what she was talking about. The product I bought worked as she described (producing calm muscles and tension release). Thank you very much, I never thought I'd get pain relief like this! 🥹
I am writing to share my deep disappointment regarding an interaction I had at your store recently. I have been a loyal customer for over five years and have frequently recommended your business to my friends and network. Because of this, I wanted to bring a serious issue to your attention.
I recently dealt with an employee named Jose, and I found his conduct to be unprofessional and rude. The interaction was not consistent with the high level of service I have come to expect from your establishment.
As someone who values your business, I felt it was important to reach out directly. I believe that Jose would benefit significantly from additional customer service training to better align with the expectations of the local community. It is my hope that you will address this matter internally so that other long-term customers do not have similar experiences.
I appreciate your time and hope to see this resolved.
Sincerely,
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3959 km ⧉ 
(604) 423-3557
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