Been a regular for a year as I had moved close by. Purchased joints, vapes, drinks etc and the membership, no real issues or concerns, prices are decent.
Unfortunately today I had purchased a vape cartridge, standard 1g. Did not know it wasn't the normal size, packaging never indicated, and wasn't mentioned by the sale rep. Can't use the cartridge in the batteries I had purchased from this store. Went in shortly after to get a new cartridge, explained what had happened. Was a bit disappointed that the next rep didn't know it was a different size as well. There isn't really a way for me as a customer to know thebsize difference when its sealed, unless told so. No recompense was offered, replacement, discount or anything.
For me, I will see what other nearby shop experiences are like. Its not a mixup I want to have occur again when its costed me $60+ to have 1 usable cartridge.
Best products around, excellent service
The budtenders here really know their stuff
10/10
Fantastic store with very knowledgeable staff and great product selection. Meredith was especially helpful!
This is a great place to go if you are in the search of good cannabis for a good price. It's worth getting the memberships because the perks are worth it. The service was great and even though they didn't have what I was looking for they had a good alternative that was close. If you are in the Hyde Park area definitely go check them out.
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436 km ⧉ 
(519) 473-4416
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Open 9:00am - 11:00pm
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