I've been dealing with Scotia for quite some time, and she is absolutely amazing! She always provides excellent service and is friendly, welcoming, funny, and smiling every time I visit. The other staff members have also been wonderful and consistently provide great service. It's always a positive experience—thank you, Scotia, and the entire team!
Me and my friends Came in earlier today and I must say I'm very pleased with Scotia. She gave me the best recommendations for spinach cartridges. Definitely will be coming back.
Definitely gone downhill since the new goth girl with the attitude started working here.
I've been coming here for years and have always received great service, which is why this experience was so disappointing. On my last visit, she made my friend get out of the car (who was waiting in the car) to show ID, even though we're both 30-year-old women. It felt completely unnecessary and came across as rude.
Unfortunately, this wasn't the first negative interaction I've had with her. Every encounter has felt unfriendly and unprofessional. One employee shouldn't be enough to ruin an otherwise great customer experience, but it's becoming a recurring issue.
I hope management takes customer service more seriously, because this place used to be one of my favorite places to visit
My family and I have been coming to this Cana cabana regularly for years, we have spent literally thousands at this store. It's the only place we shop for cannabis because the staff are so wonderful! Donna is AMAZING!!! Love love love chatting with her, for one because she's so knowledgeable but mostly because the reason we go to in person stores nowadays is to experience human interaction at the checkout. The staff hold conversation, and that's SO valuable to consumers like us! But this new management has been atrocious, I've witnessed the new manager insulting staff, and openly talking to me and other customers about how she wants to fire them all. Her management has honestly killed this stores friendliness, Cana cabana is not competing on price with chains like Value Buds so the staff were the primary reason for us to shop and she's killed the stores vibe for me completely. Won't be coming back
Amazing service! Scotia was pumped up, energetic, and even did a small dance to the music😂. The employees at this store always make the experience top notch! Great job!!!
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344 km ⧉ 
(403) 455-4205
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Open 9:00am - 11:00pm
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