Love going in here everyone is very friendly as soon as you walk in and willing to find exactly what your looking for, and you can't beat the prices definitely worth being a member, I don't go to anywhere else
First time I have been treated rudely since I have been shopping at this location. Came in, a lady and staff member were dealing with her order. Was not acknowledged, at all, no hello, or I'll be with you as soon as I can. There were people in the back, I waited patiently, usually 2 people on staff, I get that it was shipment day, made my choices mentally, waited and waited. I understand that some customers need more guidance and or time. Nothing. I was not in a hurry, at all, there is a limit. After a bit again, I politely apologized for interrupting, and asked if there was someone who could help me, and that I would be fast. Well, the young man helping the customer, gave me a deadpan face, almost an eye roll, and went to get someone from the back. The customer who was out front made a condescending "sorry" (a senior-am no young buck myself) and did roll her eyes. The young gentleman who helped me is always very pleasant, I again apologized, this time for interrupting his work in the back. Not a problem, great service from him as per usual.
Not the pleasant experience I usually have. An acknowledgment would have made a difference, rather than being completely ignored. Bad day for him? Maybe. I would be getting pulled into the office if I treated customers that way where I work. Will check out the Leva Ave. location, or switch to Value Buds. 🫤
I've been going to Canna Cabana for years and they've never disappointed me. Competitive prices and quality products. Skye has been the all-star employee in my opinion; she always greets customers with a big smile and definitely knows her cannabis. I recommend this store if you're in Red Deer!
Let me tell you how much i love this store; i'm about to move to a new house and the first thing i did was google maps how close I now was to canna cabana (6 minutes btw don't get sick of me).
But seriously, 10/10 store. Always helpful, always kind, always have the cutest food themed earrings.
You guys rock :)
I am not impressed with the customer service. I was there today and bought 7g of dried cannabis and the harvest date was January 09 2025. The weed was very dry and had a bad taste. I called the store and they told me to contact the grower. There was nothing they could do. Otherwise they staff is great! And i have no complaints about any other products I have purchased from there.
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