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First time I have been treated rudely since I have been shopping at this location. Came in, a lady and staff member were dealing with her order. Was not acknowledged, at all, no hello, or I'll be with you as soon as I can. There were people in the back, I waited patiently, usually 2 people on staff, I get that it was shipment day, made my choices mentally, waited and waited. I understand that some customers need more guidance and or time. Nothing. I was not in a hurry, at all, there is a limit. After a bit again, I politely apologized for interrupting, and asked if there was someone who could help me, and that I would be fast. Well, the young man helping the customer, gave me a deadpan face, almost an eye roll, and went to get someone from the back. The customer who was out front made a condescending "sorry" (a senior-am no young buck myself) and did roll her eyes. The young gentleman who helped me is always very pleasant, I again apologized, this time for interrupting his work in the back. Not a problem, great service from him as per usual.
Not the pleasant experience I usually have. An acknowledgment would have made a difference, rather than being completely ignored. Bad day for him? Maybe. I would be getting pulled into the office if I treated customers that way where I work. Will check out the Leva Ave. location, or switch to Value Buds. 🫤
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