Peter was very friendly and professional.
Definitely would recommend him as a bud tender
After coming here for years , and I apologize in advance , the only identifying feature of the new employee is his skin colour. This new employee , was preoccupied while pretending to hear my order. While ordering I stand at the white board, in front of the product I want. Ask its in stock, when they say yes, I say yes please. He messed up my order, by grabbing pre rolls instead of pre milled ( again, not my fault, I am standing directly in front of the white board that says ' 7g pre milled flower' eith my index finger pointing , and my very loud voice asking. He perpetuated an attitude , while I calmly said you can help the other customers and we can sort it after. He then mocked me while he changed my order to the proper pre milled instead of the mistake pre rolls He grabbed, and then when I said this was his mistake just say my bad and move on, he mocked me again. Finally told me to take my weed and go "buddy boy" as if I wasn't welcomed in the store ive been coming to for the past 3 years.
Absolutely disgusted by this mans lack of accountability and im hoping for some redirection with his career path as customer service is clearly not in his wheel house.
This happened Friday june 12th, 2026 at approximately 130-140 pm
Great experience!! Alexander was amazing, staff is always friendly prices are always on point!
I give this place a definite, 5 stars.
Mostly because of the impeccable customer service I get from one of the employees, whos name is Alex. Every time I go in, he's in a good mood, hes always positive, hes always kind, and of course very helpful in finding what you want, just based off of you explaining your what your preference is, and if you are not having a good day, you might just walk out in a better mood because of him.
On a side note, ive never had problems with any of the budtenders, they are all very nice, but alex stood out the most. god bless his soul.
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356 km ⧉ 
(519) 944-6441
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Open 9:00am - 11:00pm
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