Very disappointing and unprofessional experience. The employee was a white woman with short, curly blonde hair and glasses. We felt we were treated differently because of our ethnicity, and her behaviour came across as discriminatory.
One of us did not have ID, which we understood. However, I offered to step outside with that person so the customer with valid ID could still be served. Instead, she became extremely rude, raised her voice, and repeatedly shouted that she would not serve us. Her behaviour was completely disrespectful and unacceptable for customer service.
I hope management takes this seriously and reviews the incident.
Love that the hours have been expanded on Sundays! The woman working the front just now was very short with us and seemingly having a bad day, creating conflict with customers that wasn't necessary.
I had my WA DL and 4-5 credit cards and a debit card. There was a woman representative who asked me to sign my credit card even though it was on my name. She was rude to my wife as well because my wife had to sign her credit card and she made me leave the store which is fine, but when my wife asked what was the problem with my husband's card, she said: We have already established you can buy and you don't need to worry about that ( my wife's question). She could have normally told us what was the issue. I buy cannabis from BC cannabis Brentwood with my DL and credit card and never have they told me to sign my card. So unbelievably time waiting process and rude behaviour from the staff here.
Always buy our weed here, they have GOOD quality high thc % OZ for just 90$-100$ unlike most other dispos whichwanna charge 130$ minimum for anything other than straight shake. The flower we get is always "good supply" brand and has consistent quality and effective highs.
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(236) 484-0195
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