This store is huge. It's a busy place. The staff are very friendly and helpful. They make the visit great.
Got a couple great vape batteries for a reasonable price, an upgrade from what I had before. Good customer service.
Bought a vape cartridge and it was leaking. I brought it back the next day and they refused to do an exchange because it was on sale when I bought it. They said I would have to pay the difference. I refused and had to argue to get a cash refund for the defective product. I will never spend 1 cent in this store ever again. Horrible customer service.
Edit - It's not up to the customer to know and explain YOUR return/exchange policy to YOUR staff. I don't care if you gave me a FREE vape. I will NEVER step foot in any farmer jane cannabis store again. Tell your staff they lost a customer for life because they don't know how to deal with defective products. Thanks, but no thanks.
Best weed shop in the city! Great selection and excellent customer service. Mike is so friendly, attentive and always a joy to interact with!
What a great shop! I was served by Mike, this guy gets it! They were running a local producers month, they had lots of cool options for local growers. I'll be back!
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