Worst pen selection in the gta absolutely sucks and over proved compared to other shops and rude staff 👎👎👎👎👎👎
This place is an absolute joke and dangerous. I personally watched the staff sell cannabis to kids who were clearly under 19—no ID check at all, when i asked him why did he serve him wothout ID he said just because they come in every day. But when I roll up, 24-year-old with a full beard looking way older than that, this guy demands my ID and gives me grief for forgetting it once, even though I always show it otherwise.
Total favoritism and bias. He waves through underage regulars but hassles adults he doesn't "know." That's illegal in Ontario—legal age is 19, and stores must check anyone who looks under 25. This guy's putting kids at risk and breaking the law.
Management, fire this idiot now before Toronto Police or AGCO shuts you down. Never coming back—stay away!
I've been a daily customer here for a year because it's close, but I'm done. Staff are rude—last couple times, the guy got annoyed answering basic menu questions (no extra screens to browse), snapped at me in Hindi to "hurry up," and kept bringing the wrong products.
Their infused pre-rolls are garbage—out of three, only one works, two are duds wasting my money. When I complain, they make excuses instead of fixing it for a loyal customer.
Now add the ID hypocrisy: sells to underage kids daily without checking, but hassles me (24, bearded adult) every time. Illegal and biased—Ontario age is 19, check everyone under 25. Fire this staff, retrain everyone. Switching shops for good!
I had an excellent experience at this cannabis store. The staff were knowledgeable, friendly, and helped me find exactly what I was looking for. The store was clean, well-organized, and had a great selection of products. Prices were fair, and the checkout process was quick and easy. I highly recommend this place to anyone looking for quality cannabis and great customer service
It was my first time in this store and it was by far the worst customer service I've ever had in a dispensary. The guy working Tuesday 6th at 530pm was rude, impatient, texting while serving us, and annoyed at having to explain the very complex menu, and seemed annoyed to answer our simple questions despite being the only ones in the store. Who ever owns this location should know this employee is ruining your buisness. -From a concerned cannabis industry professional.
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(437) 880-8449
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