One of the few places you can get rso capsules. I also bought some pretty and delicious peach passionfruit gummies. The guy working there was friendly and laidback but still had a professional manner. Will stop by again next time I'm on whyte ave.
It's incredibly disappointing that customer service here is this poor. In a city where there seems to be a cannabis store on every corner, customer service is what sets a business apart—and unfortunately, this business completely failed.
I paid for a product online, the money was immediately withdrawn from my bank account, yet I never received the product. I wasn't asking for anything unreasonable. I simply wanted either the product I paid for or a refund. Instead, I was told their payment processor was the problem, as though that somehow became my responsibility.
As the customer, I shouldn't have to absorb the inconvenience or financial loss because of a problem with a company's payment system. The owner is fully aware that I paid, fully aware that I received nothing, and yet still refused to resolve the situation. Even worse, once it became clear I wasn't going away, he simply stopped responding to my emails altogether.
That's not customer service—it's avoiding responsibility.
A reputable business takes ownership of problems and makes things right, regardless of whether the issue is caused by a payment processor, shipping company, or any other third party. The customer paid in good faith and deserves either the product or their money back.
Based on my experience, I won't spend another dollar here, and I certainly can't recommend this business to anyone. There are too many other stores that value their customers enough to fix a simple problem instead of ignori ..
Great place, knowledgeable, friendly staff ! Jody and Quinton are super chill and answered all my dumb questions gracefully and with utmost patience.
Thanks kids!
⭐⭐⭐⭐⭐
My boyfriend and I have been coming to FOUR20 on Whyte Ave for a long time, and Quinton is the main reason we keep coming back. He's incredibly knowledgeable, always takes the time to answer our questions, and never makes us feel rushed. He makes us feel comfortable every time we come in and always recommends products that suit what we're looking for. His customer service is outstanding—friendly, professional, and genuinely helpful. Thanks, Quinton! We really appreciate you and highly recommend this location.
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