Extremely convenient location with competent staff. Hailey knows my order before I even open my mouth! I've been coming here since the week VBs opened, and I don't plan to change that anytime soon.
Amazing staff, great service. Very friendly with never disappointing recommendations for the staff picks. Witnessed excellent conflict management this evening for closing time
Good place to go if you want cheap weed but the plaza is a damn mess, inside not much better. And they ID you literally every single time even though I'm pushing 40 now. Like I get it, but dude come on. Every damn time. Learn your customers
Very disappointing.... I was told today that I'm doing too much because I commented about his customer service then after going to another rep she was told not to serve me
I've been coming to this dispensary for about 2 years because it's close to my home, but unfortunately I no longer feel comfortable shopping here.
One employee, Hailey, repeatedly addressed me with pet names such as "baby girl" and "sweetie." I politely expressed that this made me uncomfortable and directly asked to simply be addressed professionally (even "ma'am" would have been fine). Despite communicating this boundary clearly, the behavior continued afterward.
At that point, it stopped feeling accidental and started feeling disrespectful. Customers should not have to repeatedly explain personal boundaries in a professional environment, especially after already communicating discomfort respectfully.
This situation genuinely changed how comfortable I feel entering the store, which is disappointing considering I've been a regular customer for years. I hope management takes professionalism and customer comfort more seriously moving forward.
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122 km ⧉ 
(905) 495-0025
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