HiBuzz Cannabis
40 Rivermont Rd., Unit D2, Brampton ONStore Details
| 4.0 | ★★★★ ☆ |
(26) |
26 User Reviews
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I made an online order for a pre roll, but when I went to go pick it up I was unable to get it due to the policy of showing the card you paid with. Due to using a different banking app (wealthsimple) and not having the physical card I wasn't allowed to get it even though I had already paid for it and showed the card on my phone. the employee that was there was very nice and apologetic which I understand and appreciate because they are just doing their job but I find this to be a big inconvenience after ordering online and now i have to wait several days for a refund I did this so I didn't have to wait and because i'm travelling a distance. Hibuzz is my preferred place to buy but after today I don't think I will continue buying from them
Amazing customer service! Jannie was friendly, knowledgeable, and very attentive. She made the whole experience smooth and enjoyable. Definitely recommend HiBuzZ! ⭐⭐⭐⭐⭐
Normally I don't like to leave low reviews… but I feel like my experience tonight was unacceptable. Though this store has a good variety… DO NOT USE A virtual VISA/DEBIT or virtual card for payment online. I went to pick up my order today and went through a complete run around for 20+mins due to "not having a physical card". Please note my visa debit is virtually offered through the RBC app, I am unable to get a "physical" piece of plastic with that #, and the website took my money no issue. When I went to pick up, I had a hell of a time as this was not a "physical card" (piece of plastic), in their opinion. I have never had an issue elsewhere or other cannabis shops as I present my RBC APP with the proof it's on my account… but here… it was not accepted? They told me they could refund and repurchase… but they can't accept it as a virtual card even with the card from my app, proof from my bank info that the money was taken by "hibuzz", etc.… they finally got "exception" approval and allowed after calling the manager, who then called the owner. If you don't accept it with pick up, do not offer it to pay. I suspect if you did Apple Pay or another virtual option you may not have the matching card will be in the same boat… so either do not bother ordering for pick up or choose pay in store cause this was utterly ridiculous to go through right before the holidays.
Very good dispensary. Good prices , friendly staff and great quality product! Would definitely recommend:)
Love this place! The team is always friendly and their recommendations are spot-on.
Huge shout-out to the employee working on November 1st, 2025 around 12:30 PM — I didn't get your name, but you were awesome!
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