Raelynn helped me out the last time I was in store--10/10 service. The staff is always friendly and so so so helpful. I enjoy the atmosphere and the staff at flamingo. It's a great spot for good service and for a quick, convenient, comfortable, and easy experience!
Shout out to Cindy! The customer service here is always top notch especially compared to places I have been in the past, a very welcome environment with some great options! Have not had a negative experience here and I look forward to continue shopping Flamingo.
Im really disappointed in the service that I got tonight. Normally I would give this place 5 stars am a loyal customer. The employee sold me the wrong product at closing. It was a 4 pack of coils that arent the right ones after I confirmed the device I had and she reviewed my account history to confirm from previous purchases. I offered to get my device quickly from the car,but didnt end up bothering since had two other confirmations and I knew the staff were getting ready to close. Since I dont have to buy often I didnt realize until I opened the box in the car that they were the wrong ones. The employee met me at the door and then argued with me about the product. Not the caliber of service that I expected from this normally awesome location. Will def be following up to get the correct ones in the morning but it sure would have neen nice to get what I asked for the first time around without the drama (and the extra trip to Brandon)
Not a very good experience, I bought a new refillable device and it has given me some issues, burnt tasting, leaking and gets very hot at times. I took it in with my receipt and was told there was nothing they could do about it. They did offer some new pods but I had to pay for them. Not sure what the warranty is for….
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