My mom recently visited this store and came home upset about how she was treated by one of the employees. According to her, the employee was unnecessarily rude and confrontational during their interaction. She said the situation became so uncomfortable that another staff member had to step in and tell him to calm down because he was taking things too far.
I wasn't there personally, so I can only speak based on what my mom told me, but no customer should leave feeling disrespected. I hope management looks into this and reminds staff to treat customers professionally and respectfully.
Great store ! Always good to see the likes of Seleena and Shaheer !
Great customer service, always a nice time going in there!
Terrible service , the lady working today Dec 27th at 1:15 was useless in helping me. Didn't ask me if I wanted a disposable or charging vape. I asked for help picking out a good one that people like and she was very short with me.
Now I have to go somewhere else for a battery.
Customer service 0/10 . Not impressed.
was very unhappy with the way i was served at this delta 9 location. walked in, looked at the menus and was talking to the staff. walked up to the tills to let them know what i am getting, gave my number for my account and asked to use my TEAM MEMBER discount. wasn't asked for ID until that point after giving my information. was with my friend who didn't have ID at the time (but is older than me) who stepped out of the store so that i can make my purchase. i proceeded to show my ID to confirm that it was my actual account and that i work for the company. at this point i was denied service and was unable to make a purchase. i understand ID's and following the law but not when its convenient for you and when you waste my time. if you want to really follow the law you would have checked for ID's at the door before i started looking at product and engaging in conversation with staff. i also work at a dispensary and as a fellow team member i was just very disappointed with the way i was treated and its always the same girl with the face piercings with a bad attitude. never have any issues with other staff. i guess delta 9 does live up to the stories that i hear. do not recommend this location.
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