Pacificanna
3015 Mackenzie Ave. N, Williams Lake BCStore Details
| 4.4 | ★★★★ ★ ☆ |
(14) |
14 User Reviews
Ratings Trend
↧
Pacificanna is an absolute gem, especially as a small town. From the moment you walk in, you're welcomed by friendly, knowledgeable staff who genuinely care about helping you find exactly what you're looking for. The store is clean, well-organized, and has a great selection. You can really tell they take pride in what they do. Its welcoming, and consistently excellent. Highly recommend to anyone local or just passing through!
After five years as a loyal, high-spending customer, I'll no longer be supporting your businesses.
Recently, I—and other customers—were treated with clear disrespect over a new no-pet policy that was enforced abruptly and without consideration. My dog is highly trained, calm, and has been welcomed for years by your wonderful managers and staff. Visiting your stores was always a positive experience for both of us.
I understand that an incident occurred involving a dog, but placing a blanket ban on all pets due to a single situation—especially one unrelated to responsible pet owners—feels unfair and reactionary. Policies based on personal incidents should be handled with balance, not at the expense of loyal customers.
The only reason I continued shopping at these already overpriced stores was the community atmosphere and the relationships with staff. Without that, there's no incentive to return—especially when other local businesses are 10–20% cheaper and remain pet-friendly.
This is disappointing and sad, because it didn't need to end this way.
My hope in leaving this review is that the owners reflect on how policies are implemented and how customers are treated. We're all human beings, and mutual respect should always come first.
I wish the staff the best—they've always been excellent—but you've lost my business going forward.
I would suggest going to Daily Stash for better service and price :) - edibles are overpriced here and glass selection is awful and gimmicky.
If you're looking for employment opportunities here, I also strongly recommend you look around, try Marlee's Den and Daily Stash as well.
I love the staff here! They are amazing. Always friendly and really knowledgeable. Always a fun stop!
I love coming here, I always get great customer service. Megan is very friendly & always so bubbly making the experience so much more enjoyable. All the staff are great & very helpful. I definitely love getting my cannabis products from this cute amazing little store :)
Displaying 5 recent reviews of 14 total, sign in for expanded review summary.
Submit Your Review
Store Details
The Strain-er©. Explore Cannabis.
