Tonik Cannabis
560 West St Unit B, Brantford ON4.8
★★★★★
(58)
58 User Reviews
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Went to the dispensary to receive my pick up order and had an overall good experience :).
One thing to note:
I ordered a Woody Nelson 525 Variety Flight pack and was given the Woody Nelson single strain 525 pack instead. I do not know if the store is aware but the description of the cannabis product and what was given is completely different. If there is some way to fix this so that people are aware of what they are buying that would be great. Below are pictures for a better understanding. I also called the shop explaining to them the mixup of the same product with a different description I do not believe the lady understood.
Still I received great products and I will be back!
PICTURES SHOW:
-What I ordered from Tonnik Cannabis.
-What the Tonnik website and receipt shows for the Woody nelson product.
-What I actually received from. Tonnik(different product does not match online name or description).
-Product on the OCS website for reference
-Also a reddit review with woodynelson explaining the mixup some time ago.
Anthony was amazing and helped me a lot. I highly recommend bringing your business here. 10/10 experience
Don't bother at any other dispensaries this will 1000% be your go to spot. Always find good deals & wide variety of sativas, hybrids & indicas. Staff is so friendly and inviting, well knowledged too!
Best customer service I've ever experienced in Brantford. Knowledgeable of the flowers, strains, comfortable with showing us the flowers with the taste we were looking for and very confident with his answers. Thanks Brad for all your help today.
Went with my dad today to visit the shop, and took my dog with me. Staff repeatedly approached to ask for my ID, and left after i said i wasnt shopping & did not bring any with me. The third employee kicked me out, and was very nice to explain why. while telling me i needed to leave, they offered treats for my dog, which felt incredibly rude.
If im not allowed in the store at all without ID, then staff should not be trying to continue to interact with my dog. Repeatedly petting him (without asking or talking to me first) and trying to engage with him, while im being told I am not allowed to be there, seemed far from appropriate
I wish staff asked me for ID, and then asked me to wait outside or by the entry while they ask another employee or manager for help if they were unsure. It felt like the employees wanted to say hi to my dog, and were treating me differently as a result. I am a autistic adult, and very lucky to have parents who take me out to have a bit of a safety blanket with new experiences. This one really shot my confidence, and made me feel like i wasnt welcome.
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