Canna Cabana Red Deer Gaetz
130-6751 50 Ave., Red Deer ABStore Details
| 4.4 | ★★★★ ★ ☆ |
(72) |
72 User Reviews
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First time I have been treated rudely since I have been shopping at this location. Came in, a lady and staff member were dealing with her order. Was not acknowledged, at all, no hello, or I'll be with you as soon as I can. There were people in the back, I waited patiently, usually 2 people on staff, I get that it was shipment day, made my choices mentally, waited and waited. I understand that some customers need more guidance and or time. Nothing. I was not in a hurry, at all, there is a limit. After a bit again, I politely apologized for interrupting, and asked if there was someone who could help me, and that I would be fast. Well, the young man helping the customer, gave me a deadpan face, almost an eye roll, and went to get someone from the back. The customer who was out front made a condescending "sorry" (a senior-am no young buck myself) and did roll her eyes. The young gentleman who helped me is always very pleasant, I again apologized, this time for interrupting his work in the back. Not a problem, great service from him as per usual.
Not the pleasant experience I usually have. An acknowledgment would have made a difference, rather than being completely ignored. Bad day for him? Maybe. I would be getting pulled into the office if I treated customers that way where I work. Will check out the Leva Ave. location, or switch to Value Buds. 🫤
I've been going to Canna Cabana for years and they've never disappointed me. Competitive prices and quality products. Skye has been the all-star employee in my opinion; she always greets customers with a big smile and definitely knows her cannabis. I recommend this store if you're in Red Deer!
Let me tell you how much i love this store; i'm about to move to a new house and the first thing i did was google maps how close I now was to canna cabana (6 minutes btw don't get sick of me).
But seriously, 10/10 store. Always helpful, always kind, always have the cutest food themed earrings.
You guys rock :)
I am not impressed with the customer service. I was there today and bought 7g of dried cannabis and the harvest date was January 09 2025. The weed was very dry and had a bad taste. I called the store and they told me to contact the grower. There was nothing they could do. Otherwise they staff is great! And i have no complaints about any other products I have purchased from there.
I had an amazing experience with Tyra! I came in looking for pain management options, and she was incredibly helpful and knowledgeable. She has such a bubbly personality that made the whole visit enjoyable. She showed me a few options that wasn't overwhelming and took the time to explain exactly how each product would help. I'm really impressed and will definitely be back!
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