Muse Cannabis Store inspires a journey of discovery and perspective through cannabis. We offer the highest quality cannabis brands in a premium concierge experience.
WE ARE ALL ABOUT FAMILY & COMMUNITY
As a family-run business, we plant roots in the communities we operate in. We are from BC. We live here, we are raising our families here, and our customers live here. We hike, we ski, we love great food and we support local whenever possible.
WE ARE HUMBLE AND COMPASSIONATE
Our cannabis ambassadors are experts that don’t preach. They listen and never push product. Muse treats everyone with compassion. We have an open heart and mind.
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Well there goes a customer, who's been coming here since the doors first opened.
Purchased a vape cartridge not even 24 hrs ago, was told to keep the receipt "just in case." Went back in today and saw the original staff member who recommended the cartridge and asked if I can return it, as it's not at all what I was asking for and not a good recommendation for me. Was then directed to the "assistant supervisor" (?) who ultimately said they could only offer me 10% off a new cartridge so I'd have to spend over $120 to be satisfied. Was redirected to speak to the manager / owner, but of course they weren't available. Terrible terrible customer service. Never spending another cent here again, nor will I recommend.
Nice store and friendly folks working there!
Great Store Friendly staff and they have a really cool seeing small bar that you can check out
Having Muse as our local store is a pleasure. Janelle is friendly, knowledgeable and always greets you with a smile.
I went in to buy a disposable vape. The vape cost $37 after taxes. To my surprise when I got to my car it was just a cartridge, not a disposable vape. To make the cartridge work it would have to cost an additional $30 for a battery. I asked if I could exchange it and they told me no. It was my last $37 in my account. So I had just leave very dissapointed.
In my opinion that is terrible customer service. I'm sad :(
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