Mighty
Storz & Bickel Cannabis Accessories by Storz & Bickel GmbH
| 2.4 | ★★ ★ ☆ ☆☆ |
(14) |
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Sold me a faulty venty that doesn't work. Claiming through warranty and they can only offer me a downgrade to a mighty+medic.
Thieving and dishonest company selling cheap plastic dodgy products, leaving me unable to take my medication.
They'll leave your disabled loved one without a medical device for months after having to request multiple warranty replacements for multiple faulty units. They could send out marketing emails to try and get us to buy more stuff we'll in advance of international laws changing, but when we needed actual help, and this company failed spectacularly to fulfill their basic contractual obligations. They do not care about disabled people do not do business with them. There have been replacement devices within a half hour drive of me the whole time, in their partner stores.
Storz and Bickel hates disabled people, there's literally no other explanation for their behavior. If you knowingly, callously, and cruelly refuse to help your most vulnerable customers, knowingly making their lives miserable when you could fix it with a snap, your company doesn't deserve to exist.
Owner of a Mighty+: great products and quality.
Would be even better if they respected european rules (warranty can't be conditionned at registering products !!).
I've been using Storz & Bickel devices to take my medication now for a number of years.
I have the base model and in my opinion the product are made to a very high standard, which are easy to use.
Devices are being updated as the years go on which shows signs that the Data the service department receive is put to good use.
I have only dealt with the service department online and can say every time I have needed assistance, the service I received was excellent.
A big thank you from me to all the team at Storz and Bickel and keep up the good work.
I don't know what happened in the last year to this company, but I wouldn't buy anything from them until they get their company in order.
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