Jurgen D

Toronto, ON

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1.0 ★ ☆☆☆☆	Jan-23
Dutch Love, Toronto ON
I would recommend weighing your purchases. I bought an ounce last night, and on a whim, weighed it out to find that I was short 5.5 grams. As a long time (now former) customer with what I thought was a good rapport at the store, I thought it would be an easy fix. The employee working the counter was pleasant enough, but after being introduced to his Manager, I was subjected to a patronizing lecture about my ignorance of the cannabis industry. He then proceeded to wash his hands of the incident, saying it was an issue between me and the manufacturer/ government. I wouldn't say he was outright rude, but his attitude did border on aggressive... as if he was being wronged. Upon being questioned about customer satisfaction, he informed me that foot traffic was infinitely more important than local regulars to his bottom line, with the clear implication that I could take my business elsewhere. Which I will. To one of the dozen other options in the neighborhood.

1.0 ★ ☆☆☆☆	Jan-23
Sour Kush by Divvy
I bought an ounce last night, and was happy enough with the bud itself... unfortunately I was shorted 5.5 g. The store was absolutely useless in helping to address the issue, suggesting that I take it up with Divvy, which has not as of yet responded. Be warned - weigh your Divvy purchases.

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