Hello I would like to thank you for trying, but I must say that I am very disappointed in the way you handled the thing, first of all I would like to tell you that when I contacted you to tell you about the broken joints, I was not expecting anything I just wanted to know your reaction before giving you a negative evaluation.
But as I mentioned to you I am a little disappointed, you took a month to prepare what you wanted to send me, and when you finally sent it Canada Post lost the package, which is not your fault, but all you sent me was the Canada Post email nothing else, nothing on what you think you are doing and no response to my email, your customer service is deficient, I think you should keep your package and for my part I will stop consuming your products I will also leave you a not very positive comment and finally I will advise the tens of thousands of people who look at my blog on the quality, taste and price to no longer consume your products.
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