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Five stars for James, the self-proclaimed manager, for his unwavering dedication to "different store policy."
Despite looking nowhere near 25, I was refused service because I didn't have my physical ID with me. I even ran all the way home to print copies of my identification, only to be told that photocopies aren't accepted. It would have been nice to know that before wasting my time. My fellow neighbours need to know this 25 thing before they come here and waste their time.
What's especially frustrating is that this policy seems completely inconsistent with other Neighbourhood/Fika locations, where staff have been far more reasonable and professional. The experience felt less about following the law and more about making things unnecessarily difficult.
If you're planning to visit this location, make sure you bring your original physical ID—nothing else will do. Otherwise, don't expect any flexibility, common sense, or clear communication. They're budtender for a reason as their application of professional judgment is extremely poor.
This was an incredibly frustrating experience, and I won't be returning to the same associate.
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