Online profile for Spencer K

Spencer K

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2.0 ★★ ☆☆☆	Aug-26
TOKE Cannabis, Niagara Falls ON
Felt pretty sad after my most recent visit, this used to be my regular location. I like when the budtenders are knowledgeable & approachable, and mostly they are. However I was greeted Tuesday by someone who probably shouldn't be in a customer facing job… Her lack of knowledge while helping me select a product had her try to correct me when I told her my preference, which is entirely MY PREFERENCE. I wasn't looking for a recommendation I was asking for a specific product, but I was met with an attempt at education (thanks lol?) when she was incorrect about what she was trying to educate. After all this, the product I buy is listed incorrectly as a 0.7g infused pre-roll When it was in fact a 1.7g monster pre-roll So I went in to let this same budtender kindly and respectfully know, "hey the menu has a little mistake, it says 0.7 when it should be…" She cuts me off and says "lucky you haha" Not a sorry, not an oops my bad, not a oh that's no good I'll fix that… just a "lucky you lol" The entire interaction with her left me feeling like I don't want to come back.