Courtney M
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My Reviews (1)
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Feb-26 |
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Plantlife Grande Prairie, Grande Prairie AB |
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This was my first time coming in to buy a gift. I went straight to the till to ask a quick question, but before I could even finish speaking I was abruptly told, "I need to see ID." I completely understand store policy and had no problem showing it the tone just felt very stern and caught me off guard as a new customer. What made the experience more uncomfortable was seeing someone who looked much younger than me walk in shortly after and not get ID'd. I respect that staff have rules to follow, but a friendlier approach and more consistency would make customers feel a lot more welcome.
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