Adele G
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1.0 ★ ☆☆☆☆ |
Feb-26 |
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Seven Point Cannabis, Toronto ON |
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| I was sold a defective pod for my nictonine vape. Came back to the store less than 24 hours later with the full package to ask for a "refund" or a replacement (was fine with either). As they do not refund those products, I asked for a replacement and they refused. I understand that businesses are not obligated to accept the return of purchased goods, but some do to foster good customer relations (something seven points clearly does not know how to do). I was told to contact the vape production company... I also was told I should have tested the vape in the store, ironic considering they have a sign stating "NO VAPING"... Interesting way of handling things: selling a defective product and blaming the customer... Really disappointed with customer service considering I used to be a loyal customer. Happy to never come back! | ||
