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Placed an order for pick up specifically to this location. Came to pick up 1.5 hours later and they did not have my order. I showed them my account with the order on the site, the confirmation email, and the charge on my credit card app. They insisted that I must have made a mistake and sent to the wrong location. They have two stores on rathburn, so, I specifically checked I was sending it to the kingsbury location. Budtender was dismissive "there is nothing I can do". I have a membership here. Any other shop I've been to would have just given me the product that I HAD A RECIEPT AND PROOF OF PAYMENT FOR. Also, my order was $150. Check our my order confirmation, attached. OVER $14K?!? Corporate is using a crap ecom front end and leaving their budtenders to deal with angry customers.
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