Kiana J
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2.0 ★★ ☆☆☆ |
Feb-26 |
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Casa Bliss, Sudbury ON |
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| My husband and I have been going to Casa Bliss for a few years now, have never had any issues. We spend $100+ each visit. 2-3 days before Christmas (this past year) I went in and bough a RAW grinder for about $50. (This is supposed to be a lifetime Grinder). We used the grinder for approx 1 month before it would not close properly, something with the threading? I did not get a receipt however the purchase was put under my Husbands account. Husband returned Jan 22nd and was given a replacement, no questions asked. A few weeks pass, and the EXACT SAME ISSUE. Grinder won't close properly ?? Husband brings it back today; and the Owner did not offer to replace it this time. He proceeds to blame us, saying we "over thread it" ? It's a lifetime grinder that we've had for 1 month. We're not THAT heavy of smokers lol. The owner then takes out a large roll of bills and hands my husband $30 ? Not very professional and will be taking our business elsewhere. (I have reached out to RAW themselves but haven't heard and don't expect to hear anything back) | ||
