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I've been a customer at this store for more than a year, and overall my experience has been very good. Most of the staff are welcoming, friendly, and always helpful. They recognize regular customers and make the place feel comfortable.
However, there is one employee — a short bald guy — who has repeatedly asked me for ID even though I've shown it to him many times before (at least 20–30 times) and other staff members know me well. I understand that checking ID can be part of the policy, and I have no issue with that. The problem is the way he behaved today.
Today he was very rude and started calling me names like "little princess," which I found disrespectful and completely unprofessional. As a regular customer who has been coming here for over a year, that kind of treatment is unacceptable.
I would really like to speak with a manager or someone responsible about this situation because I am considering making a formal complaint regarding this employee's behavior. I hope management can address this, because aside from this issue, the rest of the team has always been great.
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