Reece
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My Reviews (1)
2.0 ★★ ☆☆☆ |
Mar-26 |
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Pop's Cannabis Co., Almonte ON |
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| I have had positive experiences at Pops Cannabis in the past, I typically enter knowing exactly what product I want and simply require standard customer service. On a recent visit, as I was leaving the store, a female staff member stated that next time she would recommend something "non-cancerous." This is an inappropriate and irresponsible comment. Budtenders are not medical professionals, and making unsubstantiated claims implying serious health risks is unprofessional and outside the scope of their role. I am also aware that this same staff member engages customers in conversations of a similar nature, including expressing strong personal views unrelated to cannabis retail. Staff should not be using their position to share personal ideologies or make inflammatory statements to customers. After learning that this individual has publicly shared hateful content online; including anti-LGBTQAI+ rhetoric; I no longer feel safe or comfortable returning to this store if this behaviour reflects what management permits. Professional boundaries, respect, and customer safety matter. I hope management takes this seriously. | ||
