Utkarsh S
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1.0 ★ ☆☆☆☆ |
Jul-26 |
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The Joint Cannabis Garden City Square, Winnipeg MB |
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| I visited Joint Cannabis last week in the morning, and unfortunately my experience was very disappointing. I was helped by an employee named John C., who recommended a product that did not meet my expectations and turned out to be a poor suggestion. I decided to give store another chance, so I returned this week. Sadly, the experience was even worse. I was standing in line waiting for my turn, but the same guy i saw that day he skipped over me without asking and began serving another customer instead. It made me feel ignored and disrespected. I was visiting from Calgary and expected much better customer service. Unfortunately, this was the worst customer service experience I had during my trip. I hope management takes these concerns seriously, provides additional customer service training, and ensures every customer is treated fairly, respectfully, and equally. Every customer deserves to be acknowledged, respected, and served in the order they arrive. | ||
