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Went in today after work (6:30 PM, May 9th) and the employee working the counter was a real prick. After purchasing a vape cart yesterday and trying it, I found the taste to be absolutely HORRIBLE (Cherry Crush by Spinach). When i asked if I could return/replace/exchange it for another I was told no, despite being told by two employees yesterday that I could. When I was upset by this I was met with attitude. "Sometimes I buy a cart that I dont like, but you just have to eat it", when I objected to the price that I paid and cannot refund or replace, I was told "I know how much they cost." When I said that I cant just "eat" the $40 I wasted on a bad product, I was then told "Well you bought it, so you can afford it." I then left the store outraged by the attitude I was given for a simple complaint, and on my way out I was finally told "You can smoke it, get high, you'll be fine." As someone who works in customer service with almost a decade of service, I would never give a customer this kind of attitude over a simple complaint. Such an unprofessional individual. Stay away from this store and this bum product.
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