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About five and a half years ago, I was a regular customer at this cannabis store. I paid for my purchase in cash and left. Within about 30 seconds, I realized I had been shorted $20. I immediately turned around, re-entered the store, and calmly explained the issue.
The cashier acknowledged the mistake and, instead of correcting it through the register, pulled $20 out of her pocket and said she must have miscounted. While the money was returned, the way the situation was handled raised concerns about professionalism and proper cash-handling procedures. As a result, I chose not to return to that store.
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