|
I'm extremely disappointed with my experience and will not be purchasing this product again.
As someone on the Ontario Disability Support Program, every dollar matters. This is the second time I've had an issue with this product, and spending $84 on something that doesn't work is not something I can afford—especially when that money could have gone toward essential needs like food.
The warranty offered is only two weeks, which is simply not reasonable. What happens when a product fails shortly after that period? Customers are left with no support and no solution. That reflects poorly on the company's commitment to quality and customer care.
Additionally, I've had multiple negative experiences at this location, including unprofessional behavior from staff, which has not been addressed. That only adds to my frustration.
At this point, I will not be returning as a customer. I may come back solely to request a refund, but beyond that, I have no confidence in the quality of these products.
Honestly, this experience has pushed me toward better alternatives. Producing things yourself often ensures higher quality and transparency—something that seems to be lacking here.
|