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I have not been happy with the service lately and today the new employee they hired sealed the deal. Despite having a queer flag on the window, staff routinely default to gendered language and assumptions, there seems to be no training or consistency, so every time new staff are hired, the cycle repeats. Today I experienced this again — I was called multiple gendered terms despite my identity being unknown to them. During the interaction while I was trying to show my ID , before asking me to take it out of the wallet for better validation, the employee grabbed at my wallet and would not let go until I had to tell them to in a stern way. At this point I was fed up and decided to go spend my money elsewhere, there is many cannabis shops in the area with similar prices anyways.
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