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My Reviews(3)
2.0
★★
☆☆☆
Apr-26
Sessions Cannabis, Ottawa ON
I can confirm the vibes here are not great, you may as well travel the extra 900m down the road to the oz store... you should probably be price matching to there anyways to save money. Prices are a bit steep.
1.0
★
☆☆☆☆
Mar-26
One Plant Glebe, Ottawa ON
I've unfortunately had multiple disappointing experiences at this location. When I walked in, I wasn't greeted by a staff member (I believe her name was Emily), who was already assisting another customer. While I understand that she was helping someone, I wasn't acknowledged at all. A simple "I'll be with you in just a moment" or "Feel free to browse while I finish up here" would have been appreciated, especially as I stood there waiting for 15 minutes without any communication.
Additionally, I was informed that they only price match with stores within a 5 km radius. Conveniently, a major competitor, just outside this range, had lower prices—at least $5 cheaper per item.
The experience didn't improve when I left (made it home) and realized I had been given the wrong product. I went back to the store to swap it out, but once again, I wasn't acknowledged when I walked in. (With two staff now one other customer) After waiting for about 5 minutes, someone finally saw me and retrieved the correct item from the back.
While I understand that mistakes can happen, the lack of customer service throughout the entire process was extremely disappointing. Given that I could save over $20 by going to your competitors, I'll definitely consider that option in the future.
Edit* Deciceded to give one plant another shot... just to find out they close for lunch? Come on guys seriously do better. 0/5
1.0
★
☆☆☆☆
May-25
Creekside Greens, Ottawa ON
IMO ridiculously high prices for the exact same products, I will be shopping elsewhere. Disappointing.