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My Reviews (1)
1.0 ★ ☆☆☆☆ |
May-26 |
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SQDC Montreal - Crescent, Montreal QC |
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| During my visit today around 5-6pm a young black salesman person kept the $3 change from my $27 purchase without my consent and did not provide a receipt. The employee stated aloud that my total was $27 even. I then handed him $30 in cash ($20 + $10 bills). I purchased a $25 pack of 5 Sativa pre-rolls of the lowest THC % and a $2 red coloured lighter. After taking my payment, he handed me the items and simply said, "Have a good day." I was not given my $3 change, nor was I provided with the receipt. At the time, I was caught off guard and didn't immediately realize what had happened. By the time I recognized that my change had not been returned and that no receipt had been provided, I had already left and was too distressed to go back and call him out on it. I feel that my lack of familiarity with the store was taken advantage of. Keeping a customer's change without permission is unacceptable, and withholding the receipt indicates it was intentional. This experience left me feeling frustrated and disappointed, and it severely impacted my impression of the business. I consider this conduct inappropriate and equivalent to theft. | ||
