BOREAL P
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My Reviews (2)
2.0 ★★ ☆☆☆ |
Apr-26 |
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One Plant, Etobicoke ON |
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| I have spent well over $300 at this One Plant. There are two excellent employees Justin and a girl that works on the weekends (always proactive and knowledgeable). Unfortunately the last couple of times I have gone, my experience was not that great. I always buy the Palmetto Infused Pre-Rolls when they are on sale for $17.60. I asked if they were on sale and the agent said no, but that she'd honour the price. She then checked her computer and stated that that the last few times I've purchased this item that I didn't pay $17.60 and that I paid full price. That's false. Why would I lie? I specifically come to this one plant for the Palmettos when they are on sale. Also I had to wait 5+ minutes at the door while there were no customers in the store, just two employees. Why are you making people wait when you have no customers? Honestly I believe these new representatives they have hired need some serious training. Once they improve, perhaps I will change my review t 5 stars. Thank you for taking the time to read my review. | ||
1.0 ★ ☆☆☆☆ |
Aug-24 |
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Sessions Cannabis Etobicoke, Etobicoke ON |
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| I've been a client here for a very long time. I've spent at least over $3,000 in the last year and a half. Before I leave this review I want to clarify that most of the staff here is kind and helpful. Courteous and rational. The manager as well, Matt. He's great. However today I had the most unusual and negative experience. The store opens at 9AM as per the posted hours on Google and, their website. I am parked outside of the store I wasn't sure if it was open because it's 9AM and the open sign is not on. I then call to make sure before I walk up to the door. The woman that answered the call said yes we open at 9AM. So I walk up to the door and it's not open. I then call again because well it's 9:01AM the door isn't opened and you've stated that you ARE open. I then lightly knock on the door and a very aggressive female (She is black, short curly hair) named Britney opens the door and she seemed very upset that I was waiting at the door and called to make sure that they are ope. Being a courteous and polite person I told that I will wait if she needs time to set up. She then starts screaming like a ghetto hood rat that no "I've told you we're open so can you tell me what you want". At that point I felt very uncomfortable. Because Britney, it's not my fault that you aren't prepared to do your job on time. It's not my fault that you have no customer service skills and start screaming at clients when they haven't done anything wrong. I then said that I was feeling .. | ||
