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I've been a regular customer here and even paid for the $70 yearly membership, but my recent experience was extremely disappointing. Out of nowhere, I was told they can't serve me because I have a passport from another country. There was no clear communication about this policy beforehand, and it feels unfair and poorly handled.
For a business that promotes customer loyalty through memberships, this kind of inconsistency is frustrating. If there are ID restrictions, they should be clearly explained upfront before taking people's money.
I won't be going back again there are plenty of other shops nearby that treat customers better. Honestly, what kind of business turns away a paying, loyal customer like this? Do they not want customers?
Definitely not recommending this place based on how this situation was handled.
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