Ryan V
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My Reviews (3)
1.0 ★ ☆☆☆☆ |
Jun-26 |
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ARCannabis Store, Vancouver BC |
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| I have been a regular customer at other AR locations, spending roughly $240 a month. I recently visited the Kingsway location, and during my visit, the front-counter clerk aggressively snatched merchandise directly out of my hands before payment, while I was extending my hand to pay with my card. This made me feel like I was being treated like a criminal, and I found the interaction completely unacceptable and hostile. After the incident, I was deeply angered and handled the situation immaturely. I called the store several times and said mean things to the clerk. I recognize that my behavior was immature and unprofessional, and there is no excuse for the actions that led to me being banned and trespassed from this location. That said, I still believe the original interaction was unnecessary and could have been handled much better. My only intent when walking into the store was to have a simple, frictionless transaction and go on with my day. Instead, the situation escalated because of what felt like unnecessary suspicion and poor customer service from the front counter. I also want to say that I have been to this location before and have been served by great staff. That is part of why this experience felt so unusual and disappointing. I wanted to share this with ownership because it is unfortunate to see a solid, recurring customer relationship derailed by a front-counter employee creating unnecessary friction during what should have been a straightforward trans .. | ||
5.0 ★★★★★ |
Jun-26 |
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ARCannabis Store, Vancouver BC |
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| Great place staff is friendly. Only thing that sucks if your driving, parking can be a pain, i just go across the street at the gas station. | ||
5.0 ★★★★★ |
Jun-26 |
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ARCannabis Store, Vancouver BC |
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| Great service, i used to go to this store every other day. The place is clean and the staff is always helpful and polite and cheerful. I would highly recommend. | ||
