Malayna F
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My Reviews (1)
3.0 ★★★ ☆☆ |
May-26 |
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Buds 4 Less, Alliston ON |
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| I visit this dispensary regularly, typically multiple times a week, and I've consistently had positive experiences with both the staff and overall vibe of the store. However, during my visit today, I had an interaction with an employee named Gavin that left me disappointed that i've never felt coming here before. I completely understand and respect the importance of enforcing store policies and legal requirements, I'm all for enforcing policies. My concern was not with the policy itself, but rather with the way the situation was handled and communicated. After being denied, I accepted the decision politely and without issue, but the interaction felt unnecessarily rude and unprofessional. I value this dispensary and the positive experiences I've had here previously, which is why I felt it was important to share this feedback. I would simply encourage a greater emphasis on customer service and professionalism when communicating policies to customers with this employee specifically only. | ||
