J J
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My Reviews (1)
2.0 ★★ ☆☆☆ |
Jan-26 |
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Pop's Cannabis Co., Mississauga ON |
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| I am disappointed by the response from Pop's Cannabis. It does not acknowledge the accessibility and health safety concerns described in my review. Instead of addressing the lack of accommodation after I disclosed a disability the response appears to be a generic message that does not reflect the situation at all. This experience involved being pressured to sign despite explaining that I physically could not and being dismissed after raising a legitimate health risk. That deserves to be taken seriously. I have been getting my medication from this location since it opened and I have ordered delivery many times. I have never once been required to sign for a delivery. I have multiple sclerosis and my hands do not function reliably so signing is often not possible for me. During my cannabis delivery today I was told I had to sign even after explaining that this had never been required before and that I physically could not do so. I was told to point my finger and sign anyway. I ended up having to use my knuckle to swipe on the driver's phone. I also explained that touching phones is a serious concern for me because germs can make me very ill or potentially be life threatening. At that point the driver dismissed the conversation by saying have a good day and walked away while I was still trying to explain. Reasonable accommodations such as marking unable to sign are commonly used for people with disabilities. Ignoring a disclosed disability and pushing someone to comply .. | ||
