Raffaele E
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My Reviews (2)
5.0 ★★★★★ |
Oct-23 |
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Budssmoke, Brampton ON |
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| The team at this location is very helpful and welcoming. They know their products well and make great recommendations. Visiting this location is always a good experience. | ||
1.0 ★ ☆☆☆☆ |
Jul-23 |
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ShinyBud Cannabis Co., Brampton ON |
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| Today I picked up a 1 gram preroll from this location. I went into my car, opened it up, and I noticed it wasn't properly filled. I went back in the store, showed the guy behind the desk, and he said that the manufacturer sometimes makes this kind of mistake. I asked him if he could exchange it for another one, and he said he couldn't because it negatively affects the store and their inventory. Anyways, I go to my car. But I know the gram is short. So I went back in to buy a second one. Btw, the guy working behind the desk is a white gentleman with blond hair and a semi shaved head. I think he was wearing glasses. He also mentioned that he was the manager. I bought the second one, opened it up in front of him, and showed him the visible difference in size. He wasn't denying that the first one wasn't filled correctly. He simply explained that he couldn't exchange it for another one, and that he couldn't keep opening them until a properly filled one was found. He also mentioned that I need to contact the manufacturer to find a resolution. I asked him if he had a scale so we could see the numerical difference, and he explained that he didn't have a scale. Then I left because there's no point arguing with the manager when they're saying they can't do anything about it. I went to another dispensary located very close, Bud Smoke. I explained to the manager what happened at ShinyBud, and she was very apologetic that I experienced this kind of situation at a dispensary. .. | ||
