Village N
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My Reviews (1)
2.0 ★★ ☆☆☆ |
Feb-26 |
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Canna Cabana Rideau, Ottawa ON |
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| Had great experiences and solid customer service at this location... up until today. A person I was with was told to leave the store due to an alleged policy regarding full face makeup. Said person I was with wore traditionally goth makeup that in no way interfered with their photo ID or facial recognition. According to the staff member that told us this, it was a policy and the manager working this day was apparently uncomfortable with this person being in the store, so he was told to leave. While I was provided service and the staff member apologized for the situation, it left a very bad feeling for the both of us. We both like to dress alternatively and have never had any issue with wearing goth makeup and being provided service at this location. Now, we don't feel comfortable going to this location anymore due to this discrimination. Fellow goths of the area, take this as a word of caution; you may be refused service at this location if you go in with white foundation and cheek contouring, or any makeup that isn't "normal". Leaving a two-star rating due to past great experiences, but this one has turned me away from visiting ever again :/ EDIT: I wanted to add that this policy is not one that you can find on their website, or posted in front of this location itself. If it was, this person and I would've been more aware and would not have entered the store in full goth makeup. On several occasions we had been provided exceptional service while in full face makeu .. | ||
